Terms of Service

These Terms of Service ("Terms") govern access to and use of Ext0 (the "Service"). By creating an account or using the Service you agree to these Terms on behalf of yourself or the organization you represent ("Customer").

1. Accounts and workspaces

You must provide accurate information, keep credentials confidential and are responsible for activity under your account. Each workspace has an owner who controls billing, members and settings.

2. Plans, trials and billing

• New workspaces may receive a 14-day free trial of Growth features, once per account owner, without payment details.
• Paid plans are billed per workspace, monthly or annually, in advance, exclusive of taxes. Prices are listed on the pricing page.
• If you cancel, paid features remain until the end of the paid period. If a trial ends or a subscription terminates, the workspace moves to the Free plan; your data is retained and content above Free limits becomes read-only.
• Failed payments are retried; paid features continue during a 7-day grace period before downgrade.

3. Customer content

You retain all rights to content you and your end users submit ("Customer Content"). You grant us a limited license to host, process and display Customer Content solely to provide the Service. You are responsible for having the rights and any consents needed for Customer Content and for your end users' use of your widget and portal.

4. Acceptable use

You will not use the Service to send spam, upload malware, infringe others' rights, harass people, attempt to access other customers' data, or interfere with the Service's operation. We may suspend workspaces that violate these rules, with notice where practical.

5. Availability and changes

We work to keep the Service available but do not guarantee uninterrupted operation and do not offer a service-level agreement unless agreed in writing. We may improve or change features; material adverse changes will be communicated in advance.

6. Data export and deletion

Workspace owners may export their data and request deletion. After deletion, data is removed from active systems and purged from backups on their normal rotation.

7. Disclaimers and liability

To the maximum extent permitted by law, the Service is provided "as is", and our aggregate liability is limited to the amounts you paid for the Service in the twelve months preceding the claim.

8. Termination

You may stop using the Service at any time. We may terminate for material breach not cured within 30 days of notice.

9. Governing law

[Jurisdiction to be determined before launch.]