Docs
Roles & permissions
What owners, admins, editors, moderators and viewers can do.
Each team member has one role per workspace. Permissions are enforced on the server for every action — hidden buttons are never the only protection.
| Action | Owner | Admin | Editor | Moderator | Viewer |
|---|---|---|---|---|---|
| Manage billing, delete workspace, transfer ownership | ✓ Yes | No | No | No | No |
| Manage members, widget and domain settings | ✓ Yes | ✓ Yes | No | No | No |
| Create and edit roadmap, changelog, surveys | ✓ Yes | ✓ Yes | ✓ Yes | No | No |
| Moderate posts and comments | ✓ Yes | ✓ Yes | ✓ Yes | ✓ Yes | No |
| View private dashboard and reports | ✓ Yes | ✓ Yes | ✓ Yes | ✓ Yes | ✓ Yes |
| Write customer-facing comments as the team | ✓ Yes | ✓ Yes | ✓ Yes | ✓ Yes | No |
Invitations and seats
Owners and admins invite teammates by email. Invitations expire after 7 days and count toward your plan's seat limit while pending. Admins can assign editor, moderator or viewer; only the owner can create admins.
Transferring ownership
The owner can transfer ownership to an existing admin with a verified email. This requires re-entering your password, and the previous owner becomes an admin.
End users are separate
People who vote or comment through your widget or portal are visitors, not team members. They can never access your dashboard.